Whether you’re new to AFS & want to know more or an existing customer wanting some information on your account, we’d love to hear from you.


Registered Office:
Level 3, 343 George Street

Principal Place of Business:
Mezzanine Level, 310 Ann Street

1800 688 995

+61 7 3387 1600

+61 7 3290 1587

GPO Box 443, Brisbane QLD 4001


Sydney Location:

Brisbane Location:

AFS Response to Coronavirus

Thank you for your enquiry. Given the ongoing nature of the coronavirus pandemic, we are currently reviewing our credit policies to ensure we lend responsibly. Until further notice AFS will not be accepting any new loan applications, introducer accreditations or providing credit references. Please check back later for these services.

However, if you have a customer service inquiry, such as updating your contact or direct debit details, requesting a statement of amount owing, or getting an up-to-date payout figure, please select the appropriate enquiry type and our customer service team will deal with your enquiry promptly.

Please note that we are experiencing a high number of customer calls and enquiries at the moment resulting in longer than normal response times. We'll endeavour to turnaround your request as quickly as possible and appreciate your patience and understanding.

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